Shipping policy

Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Time
We currently ship to all 50 United States. Standard shipping takes 7–14 business days after processing.

Free Shipping
We offer free standard shipping on all orders over $50.

Tracking
Once your order ships, you will receive a tracking number via email within 1–2 business days. You can use this number to track your package at any time.

Delays
Occasionally shipping may take longer due to customs, weather, or high order volumes. If your order has not arrived within 20 business days please contact us at support@petzia.store.

Wrong Address
Please ensure your shipping address is correct at checkout. Petzia is not responsible for orders shipped to incorrect addresses provided by the customer.